Here are some of our FAQ's to help you out
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How long do I have to commit to my membership for?
How long do I have to commit to my membership for?
Our memberships are a 3-month minimum.
We offer 3,6 and 12month memberships.
What payment options do I have?
What payment options do I have?
For our single treatment non-club treatments we offer payment with a 50% deposit when you book online and pay with debit/credit cards.
Founding Memberships we offer payment upfront online through debit/credit cards, and Afterpay.
Our regular memberships will have options for weekly direct debits, and incur a $9+GST admin signup fee and 3.6%+GST processing fee charged and collected by our payment provider.
Can I pause my membership?
Can I pause my membership?
Yes, you can pause your membership for up to 30 days.
If I miss an appointment but have paid that month, will I be able to still have my treatment?
If I miss an appointment but have paid that month, will I be able to still have my treatment?
Yes, within 30 days since payment.
Can I gift one of my pre-paid club treatments?
Can I gift one of my pre-paid club treatments?
Your membership is non-transferrable, however you can book appointments to gift ONE other person your treatment. They will not be entitled to your membership perks beyond the treatment. E.g. Club discounts, Club rates for add on's etc.

Infrared Sauna
What is infrared therapy?
What is infrared therapy?
Infrared therapy uses infrared light to generate heat that penetrates deep into the muscles, providing therapeutic benefits such as relaxation, improved circulation, and detoxification. This type of therapy can help with weight management, clearer skin, and relief from chronic pain.
How does infrared light work?
How does infrared light work?
Infrared light works by emitting radiant heat that penetrates the skin and muscles. Unlike traditional saunas that heat the air around you, infrared saunas use infrared light to directly heat the body. This deep-penetrating heat promotes relaxation, improves circulation, and aids in detoxification by increasing perspiration and opening detoxification pathways. The infrared rays can also reduce inflammation and stimulate the production of endorphins, the body's natural mood enhancers.
What is the difference between an infrared and traditional sauna?
What is the difference between an infrared and traditional sauna?
Infrared saunas use infrared light to heat the body directly, operating at lower temperatures for a more comfortable experience.
Traditional saunas can be uncomfortable and hard to breathe in due to temperatures reaching 80°C-105°C. In contrast, infrared saunas operate at lower temperatures, making them a more comfortable option that heats the body's deeper tissues.
Infrared waves offer additional health benefits, such as targeting toxin release in fat cells and boosting metabolism with regular use. This allows you to enjoy the benefits of high temperatures without the discomfort of extremely hot air found in steam saunas.
Can I bring a friend?
Can I bring a friend?
Yes, you can bring a friend. Our saunas can accommodate up to three people seated side by side.
There is a $23 charge per session for each additional person.
What should I wear?
What should I wear?
All of our treatment rooms are private, allowing you to wear whatever makes you feel most comfortable, whether it's a bathing suit or nothing at all.
We ask that you please remember to sit on one of the provided towels during your session.
Do I have to shower before using the infrared sauna?
Do I have to shower before using the infrared sauna?
Please ensure you shower and enjoy the provided amenities before using the infrared saunas and we ask that you please sit on the towels provided.
Please ensure you shower after your infrared sauna before using the ice bath.
We ask that you please remember to sit on one of the provided towels during your session.
How are the saunas cleaned?
How are the saunas cleaned?
The saunas are thoroughly wiped down, cleaned and sanitised after each use to ensure a hygienic environment. The saunas are constructed from Canadian cedar wood, known for its natural antibacterial properties. Additionally, the infrared lighting and high temperatures in the sauna act as natural disinfectants.
How often should I use the infrared sauna?
How often should I use the infrared sauna?
The frequency of sauna use depends on your health goals and any conditions you may be addressing. For general maintenance, we recommend at least once a week.
If you have specific health objectives, two to three times a week may be more beneficial. Daily use is also an option and can be incorporated into your routine like exercise.
For specific health protocols, such as a cleanse or detoxification program, more frequent sessions may be helpful.
Always consult with your medical practitioner if you have any specific health concerns. The frequency of use depends on individual preferences and health goals.
It's recommended to start with 1-2 sessions per week and adjust as needed.
Who should take care using an infrared sauna?
Who should take care using an infrared sauna?
Consult your doctor before using an infrared sauna if you are pregnant, taking medications, under 12 years old, elderly, or have cardiovascular or have a chronic conditions.
Infrared sauna use is not recommended for individuals who are pregnant, have hemophilia, fevers, insensitivity to heat, or alcohol/alcohol abuse.
What is the difference between infrared saunas and LED light therapy?
What is the difference between infrared saunas and LED light therapy?
Infrared saunas use infrared light to generate heat for therapeutic benefits, while PBM (Photobiomodulation) light therapy uses specific wavelengths of light to penetrate the skin and promote cellular repair and healing.
Infrared saunas emit a broad spectrum of infrared light wavelengths, ranging from 1,000nm to 1,000,000nm, covering near, middle, and far-infrared light. In contrast, red light therapy uses specific wavelengths. Wavelengths above 1,000nm generate heat, which is why red light therapy produces minimal heat.
What is chromotherapy?
What is chromotherapy?
Chromotherapy, or color therapy, uses colored lights to promote physical and emotional well-being. It is often used in conjunction with infrared saunas to enhance the overall experience.
Chromotherapy, also known as color light therapy, utilises visible wavelengths of the color light spectrum to treat both the mind and body. Increasing evidence suggests that chromotherapy can help reduce stress, anxiety, and other mood disorders. This therapy is based on the idea that each color triggers a specific bodily response.
What is the difference between concessions and memberships?
What is the difference between concessions and memberships?
Concessions offer discounted rates for a set number of sessions with an expiration date, while memberships provide ongoing access to services with additional perks and discounts.
Can I bring my child/teenager for a sauna?
Can I bring my child/teenager for a sauna?
We have a minimum age requirement of 16 to be able to use our sauna rooms. However, children above 12 are welcome to use the sauna under parental or a guardians supervision provided they agree to being responsible for ensuring the child is supervised at all times, and is not in the sauna for longer than they can comfortably handle.
What is your cancellation policy?
What is your cancellation policy?
Cancellations must be made at least 24 hours in advance to avoid a cancellation fee for non-members or possible forfeiture of your booking.

Contrast Therapy - COMING SOON
What is contrast therapy?
What is contrast therapy?
Contrast therapy involves alternating between hot and cold treatments, alternating between an infrared sauna heated to approximately 70°C and an ice bath set at around 5°C., to promote various health benefits.
Who should be careful using a sauna & ice bath?
Who should be careful using a sauna & ice bath?
Individuals with certain medical conditions, such as cardiovascular issues or pregnancy, should consult with a healthcare professional before using an infrared sauna and ice bath.
How is the ice bath cleaned?
How is the ice bath cleaned?
The ice bath tub has a self-sanitising system to ensure a hygienic environment.
How long should I spend in the sauna?
How long should I spend in the sauna?
The recommended duration in the sauna varies based on individual preferences and health goals. It's best to start with shorter sessions and gradually increase the time.
We suggest spending 15 to 20 minutes in the sauna, followed by a shower and a plunge into the ice bath. Repeat as desired! You have a total of 60 minutes for the session, so experiment to find what feels best for you.
How long should I spend in the ice bath?
How long should I spend in the ice bath?
The recommended duration in the ice bath varies based on individual preferences and health goals. It's best to start with shorter sessions and gradually increase the time. We suggest spending 1 to 3 minutes before drying off and returning to the infrared sauna or showering off.